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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trudy O'Brien

September 9, 2026

5  out of  5
rating by Trudy O'Brien
"Christian Butterworth was very personable and helpful in reviewing my auto and home policies. No over-sell, just frank conversation. Mr. Butterworth and agent Edward Dominey are assets to the State Farm brand."
We responded:
"Trudy, we are absolutely thrilled to hear that Christian made the process of reviewing your auto and home policies such a wonderfully positive experience! His personable and helpful approach truly embodies the kind of service we strive to provide to all of our customers. We believe that every interaction should be enjoyable and beneficial, and it’s fantastic to know that Christian delivered on that promise for you."
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jason

September 2, 2026

5  out of  5
rating by jason
"Knowledgeable and on point."
We responded:
"Jason, we’re happy to have earned such a kind rating. Thanks for letting us be your local insurance team."
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Tim Kunkleman

September 2, 2026

5  out of  5
rating by Tim Kunkleman
"Normally it’s just a massive headache trying to figure out insurance, but today I called the Edward Dominey State Farm in Milton Fl, and Christian made things really easy for me…that was the best insurance experience I’ve had

Christian was extremely helpful!"
We responded:
"Tim, we’re so glad to hear Christian made your insurance experience feel easy and straightforward! Having someone who can guide you through the process without making things complicated makes such a difference. Thanks for taking the time to share your experience, and if you ever have questions or want to review your coverage, we’re always here to help!"
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Jesse Boudreaux

September 1, 2026

5  out of  5
rating by Jesse Boudreaux
"Christian was very helpful and informative. He also provided me information to review and was not a pushy salesman at all."
We responded:
"Thanks for the kind words, Jesse! It sounds like Christian made the insurance process feel comfortable and easy to navigate. We’re always here whenever you need a hand!"
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Anthony Perlman

August 26, 2026

5  out of  5
rating by Anthony Perlman
"I had my yearly review with Christian today and he ensured I was getting the correct coverage for my vehicles at the best rate. He also offered to look into other services State Farm offers to see if he could get me a better rate for homeowners insurance and life insurance. It was a pleasure working with Christian today."
We responded:
"Anthony, it sounds like Christian made sure you had plenty of options to consider! We’re glad he could help with your vehicle coverage and take the time to go over homeowners and life insurance as well. Thanks for sharing your experience with us—we’re always here when you’re ready to explore your coverage!"
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Natasha Large

August 21, 2026

5  out of  5
rating by Natasha Large
"When you go in to talk insurance & leave feeling like family…like you were hangin with your cousin…that’s when you know you’re with the right insurance company. I’ve talked with Christian on the phone a couple times- but to finally meet in person was great- he’s such a pleasant guy, very personable & knowledgeable."
We responded:
"Hearing about your experience means a lot to our team, Natasha—thanks for sharing! It's wonderful to hear that Christian made you feel so comfortable and at home during your visit. We're delighted to have you as part of our insurance family, and if you ever need assistance with your coverage, don't hesitate to reach out."
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jerilynn hughes

August 17, 2026

5  out of  5
rating by jerilynn hughes
"Each and every time I have had the pleasure of doing business with Leah and Edward, they have always gone above and beyond! I would recommend them to anyone. They are very honest and compassionate, which is a shining star in today’s society.
Update: years later and they are still attentive and amazing at their customer service. This time I had the pleasure of working with Christian, and he was absolutely brilliant. It’s very rare to find consistency anywhere today, but Edward and his crew have it!"
We responded:
"Thanks for the kind words, Jerilynn. We appreciate the opportunity to serve you. We hope you have a great day!"
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Mark Tinetti

August 4, 2026

5  out of  5
rating by Mark Tinetti
"I needed to update my policy details, and the experience was fantastic. I called customer service, and the representative (Christian) was extremely knowledgeable and walked me through the entire process. They made sure everything was accurate and sent me the updated documents within minutes. It was so efficient and hassle-free."
We responded:
"Mark, hearing that Christian made your policy update process easy is wonderful! We’re proud to have team members who pay attention to the details and provide dependable support when customers need it most. We appreciate your feedback and look forward to assisting you again whenever needed."
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James Packett

August 4, 2026

5  out of  5
rating by James Packett
"Christian was very helpful, courteous, and knowledgeable."
We responded:
"James, this is much appreciated! We're delighted to hear that Christian was able to assist you with such professionalism and expertise. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Lakeisha Wilkerson

July 23, 2026

5  out of  5
rating by Lakeisha Wilkerson
"Great customer service and prompt response"
We responded:
"Thank you, Lakeisha, for your feedback! We're delighted to hear that you appreciated our customer service and prompt response. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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brittany rollo

July 23, 2026

5  out of  5
rating by brittany rollo
"Christian has always been amazing every time I’ve had to call the office to ask questions. Jay was extremely helpful on this last phone call getting my car insurance squared away."
We responded:
"Thank you for your feedback, Brittany! It's great to hear that Christian and Jay have been so helpful in addressing your questions and getting your car insurance sorted out. Our team is here to assist with any of your insurance needs, so feel free to reach out anytime."
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Tori Urbaniak

July 22, 2026

5  out of  5
rating by Tori Urbaniak
"Christian was a huge help in getting my policy transferred when my previous office wasn't cooperative. He stayed in touch with me the whole time and answered all of my questions."
We responded:
"Thank you, Tori, for your feedback! It's great to hear that Christian was able to assist you while keeping you informed throughout the process. Our team is always here to help with any of your insurance needs."
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Madison Threet

July 18, 2026

5  out of  5
rating by Madison Threet
"Christian helped switch to me to a MUCH cheaper rate, less than half the cost of what I was paying previously. I would highly recommend Christian for any insurance needs. He is very knowledgeable, considerate and helpful with any of your concerns!"
Profile photo of George O. Hillsman Sr.

George O. Hillsman Sr.

July 17, 2026

5  out of  5
rating by George O. Hillsman Sr.
"Jay West was an absolute professional. Jay took his time going over and explaining each line item. Thank you, Jay for sharing your knowledge."
We responded:
"Thank you, George, for your feedback! It's great to hear that Jay West provided such a professional and thorough explanation of your coverage. We appreciate your trust in our agency and are here to assist with any of your insurance needs."
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Lee Roy Parks

July 16, 2026

5  out of  5
rating by Lee Roy Parks
"quickly & accurate info"
We responded:
"Thank you for your feedback, Lee Roy! We're glad to hear that you found our information both quick and accurate. Our team at Edward Dominey - State Farm Insurance Agent is always here to assist with your insurance needs."
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Dean Stasiak

July 7, 2026

5  out of  5
rating by Dean Stasiak
"Enjoyed my visit. Jay is friendly and knows his stuff. And he remembered my name, which is hard for anybody to do."
We responded:
"Thank you for the 5-star rating! We appreciate your support and look forward to assisting you again.

"
Profile photo of GARY Dravenstatt

GARY Dravenstatt

July 2, 2026

5  out of  5
rating by GARY Dravenstatt
"Had a problem with the app and support phone service. Stopped by office and Christian resolved it in a matter of minutes..Great service."
We responded:
"We are thrilled to hear that Christian was able to quickly assist you with your issue. We appreciate your business!"
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Bill Parnicza

June 30, 2026

5  out of  5
rating by Bill Parnicza
"Christian called and saved me half of what Geico was charging on my auto insurance. Christian was very professional."
We responded:
"Thank you, Bill, for sharing your experience with us. It's great to hear that Christian was able to assist you in saving on your auto insurance while providing professional service. We appreciate your feedback and your trust in our agency."
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Matthew Meehan

June 27, 2026

2  out of  5
rating by Matthew Meehan
"Horrible communication and phone service!

Our policy was transferred to this office after our previous agent closed their location. Ever since the transfer, getting a live person on the phone has been very difficult.

Over the last few months, every simple request—from filing a windshield claim to removing a line of coverage or asking policy questions—required multiple phone calls just to get a response. The final straw was trying to transfer my policy to a different agent. It took 2.5 weeks of continuous calling on my part, phone calls from the new agent, and ultimately filing a complaint with corporate just to get this office to release our policy.

They may be nice people, but if it is this difficult to reach them for basic administrative tasks, I would dread having to rely on them during a major emergency. I'm glad to be done with this office. Try calling them at various points of the day yourself and you'll see exactly what I mean."
We responded:
"Thank you, Matthew, for sharing your experience with us. I'm sorry to hear about the challenges you faced with communication and phone service after your policy was transferred to our office.

I do see some notes where you called in to ask about some coverages earlier this month; the notes indicate that an explanation was given, and you seemed satisfied with the conversation. Then shortly after I am made aware of your request to change agents. My team did not process these requests as they are not able to do so, so apologies for the delay there. I do see that you were able to speak to our 24/7 call representative and get this handled though.

I will review this further with the team to ensure we are providing our customers with the best service possible. I hope you have a great day!

-Edward

"
Profile photo of Kelli M

Kelli M

June 20, 2026

5  out of  5
rating by Kelli M
"I had a fantastic experience working with Jay at Edward Dominey State Farm. Even though my schedule was incredibly busy, Jay made sure to follow up exactly as I had requested and was always respectful of my time.
When we connected, he patiently walked me through all of my questions step-by-step, making sure I fully understood my options and helping me determine whether the service I was interested in was the right fit for me. He was extremely knowledgeable, friendly, and genuinely enjoyable to work with.
Excellent customer service can be hard to find these days, and Jay truly went above and beyond. I highly recommend Edward Dominey State Farm—they have outstanding representatives who are dedicated to helping their customers."
We responded:
"Thank you, Kelli, for sharing your experience with Jay! It's great to hear how he was able to coordinate with your busy schedule and provided thorough, patient recommendations. We appreciate your business and are glad to have been able to help you."
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Desi Lee

June 16, 2026

5  out of  5
rating by Desi Lee
"The response time, customer service, and the ability to handle my requests."
We responded:
"Thank you, Desi, for highlighting our response time and customer service. We're glad to do business with you. Your feedback is greatly appreciated!"
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Melissa Burrell

June 9, 2026

5  out of  5
rating by Melissa Burrell
"Christian was very friendly and helpful and made the whole process of changing companies very easy. I highly recommend him!
Melissa"
We responded:
"Hello Melissa! We are thrilled to hear about your positive insurance purchasing experience you had with Christian. He is one of the best!"
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Sonja

June 5, 2026

5  out of  5
rating by Sonja
"Christian was the best agent & I greatly appreciate all his help! He saved me a lot!"
We responded:
"Thank you for your feedback, Sonja! We're glad to hear that Christian was able to help you save on your auto insurance. Your support means a lot to us!"
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wade hall

June 4, 2026

5  out of  5
rating by wade hall
"Christian was knowledgeable, not pushy nor high pressure sales pitch. Thank you very much."
We responded:
"Thank you, Wade, for your feedback! We're glad to hear that Christian provided you with a knowledgeable and comfortable experience. Your support means a lot to us."
Profile photo of Al Budd

Al Budd

June 2, 2026

5  out of  5
rating by Al Budd
"Edward is very knowledgeable. He really helped me understand the different types of insurance. He helped me out with the policy that was best for me."
We responded:
"Thank you so much for the wonderful review! We believe that helping our clients fully understand their options is the best way to find the perfect coverage, and we are thrilled that our knowledge helped you secure the best vehicle policy for your needs. We truly appreciate your business!"